Sell smart.
Trade-in your old phone and get paid today. No lowball offers, no counterfeit cash, no worries.
An expert technician will use our leading-edge marketplace software to determine your device’s true value. If you choose to sell, you’ll receive the best possible price on a prepaid Visa card. To protect your privacy, we can transfer your data to a new phone or USB before safely removing all personal information. Rest assured, your confidential data will stay that way. At CTech Fix, we’re on a mission to reduce the number of phones that end up in landfills. By selling your old phone to us instead of throwing it out or stashing it in a drawer, you’re doing the smart thing for your wallet and the planet.
If we can't buy your device, we'll still remove your personal information properly and ensure it is recycled responsibly. Plus, we will give you a $10 in-store credit* as a thank-you for helping the environment.
A number of factors go into determining the value of your device including the condition of your device, any required repairs, as well as demand for resale for that particular device, capacity and colour. We regularly review the prices we pay to ensure you get the best price for your device.
CTech Fix will evaluate and potentially buy any smartphone or tablet, including all iPhones, iPads, LG, Google, Huawei and Samsung devices. Even if it is broken. If a device is not deemed acceptable for purchase we will happily take the device and properly wipe and recycle it for you, and give you a $10 in-store credit.
All of our stores will buy your old smartphones and tablets.
No, you will receive your money on a pre-loaded Visa gift card, on the spot.
Yes, we require identification for all devices we purchase from customers.
Yes, for a fee, we can create a secure back-up of your data, which we then reload back on to your device once the repair is complete.
We recommend you back up your device and wipe it yourself, as well as removing any accounts and security features like “Find my iPhone”. For Apple device instructions go through the first 5 steps here. For Android device instructions go through the first 5 steps here.
No, you can keep your charger and recycle any materials that came with it.
Unfortunately, at this time we can only accept devices in our stores.
You can do that here.
When you sell us your phone we will wipe all of your existing data for you. This will ensure that the next owner can use it without any trouble. All you need to do is backup your data and we will take care of the rest!
For iPhones, backing up your data through iCloud is the safest and easiest way. To do this, turn on iCloud Backup and it will automatically do so. For on-the-spot backup, select the Back Up Now option. For Androids, simply go to the Settings app and select Accounts then Backup. From there, you’ll want to click Backup and Restore. If you’re unsure, ask one of our customer service representatives or come into the store and our expert technicians will gladly help you.
Make sure that any passwords or stored credit and debit card numbers are removed. Unpair any outside devices such as Bluetooth headphones, a smartwatch, speakers, etc. You may also disinfect your device before selling or trading. This can be done using alcohol-based wipes or sprays, containing 70% alcohol.
Removing a SIM card is a straightforward process. First, remove any exterior case that’s protecting your phone. While every device is different, look for a rectangular outline on the side of your device with a tiny hole inside. Insert a SIM card eject tool into the small hole and it should pop open. Remove your SIM card and push the slot back into place.
Aside from us providing the best possible amount in exchange for your device, selling us your old phone is good for the world around us. We’re deeply passionate about reducing the number of devices that are perfectly usable and only need minor fixes, which often sadly end up going to landfills. Many folks simply throw away phones and tablets that are in perfectly good condition and only a few years out of date, adding to this complication. Selling us your phone helps to look after the environment, and you get paid for it either in-store credit or via a prepaid VISA card – it’s a win-win for everyone!
Not only are we quick, efficient, and courteous, but our mall-based locations enable for you to tackle other errands along the way, all in one place in many cases! Not only that, but stopping by gives you the opportunity to get your device diagnosed if you’re unsure whether to get it repaired or sell it. If you opt for the former, we may be able to restore it to perfect working order in less than an hour, so don’t hesitate to drop by!