Exchange Policy for Device Sales

(C Tech Fix)

At C Tech Fix, we are committed to providing quality devices at fair prices. Please review our policy below before making a purchase:

No Refunds – Exchange Only:

• All sales are final. We do not offer refunds on any device purchases.

• Exchanges are only permitted if a device is found to be defective or not as described.

Reporting Issues:

• Any issues must be reported within 2 days of purchase.

• Devices must be returned in the same condition as sold, including all original accessories (charger, cable, etc.).

• Proof of purchase (receipt/invoice) is required for all exchanges.

Non-Exchangeable Situations:

• Change of mind or buyer’s remorse.

• Physical damage, water damage, or misuse after purchase.

• Devices sold as “Final Sale,” “Clearance,” or “As-Is” are not eligible for exchange.

Exchange Process:

• Devices will be inspected by our technician to confirm the reported issue.

• If approved, you may exchange for another device of equal value, or pay the difference for an upgrade (if available).